Smartphone compatibility

Smartphone Compatibility

The Thrive Hearing Control app lets you easily connect your Envy AI, Esentia Edge AI, Esentia AI and Esentia hearing aids to your Apple® and Android™ devices.

  • Apple compatibility

    Thrive Hearing Control app runs on all versions of iOS 14, 15, 16 or 17. For best performance, we recommend using the most current iOS version. iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone. The following Apple devices have been tested and certified as compatible:

    iPhone models
    iPhone 15
    iPhone 15 Plus
    iPhone 15 Pro
    iPhone 15 Pro Max
    iPhone 14 Pro Max
    iPhone 14 Pro
    iPhone 14 Plus
    iPhone 14
    iPhone 13 Pro Max
    iPhone 13 Pro
    iPhone 13 mini
    iPhone 13
    iPhone 12 Pro Max
    iPhone 12 Pro
    iPhone 12 mini
    iPhone 12
    iPhone 11 Pro Max
    iPhone 11 Pro
    iPhone 11
    iPhone XS Max
    iPhone XS
    iPhone XR
    iPhone X
    iPhone SE (3rd generation)
    iPhone SE (2nd generation)
    iPhone 8
    iPhone 8 Plus
    iPhone 7
    iPhone 7 Plus
    iPhone 6s
    iPhone 6s Plus
    iPhone 6
    iPhone 6 Plus
    iPhone SE (1st generation)
    iPhone 5s

    iPad models
    iPad Pro (12.9-inch 2nd generation; 12.9-inch 1st generation; 10.5-inch; 9.7-inch)
    iPad Air (5th generation)
    iPad Air 2
    iPad Air
    iPad (5th, 6th, 7th, 8th, 9th generation)
    iPad mini 4
    iPad mini 3
    iPad mini 2

    iPod models
    iPod touch (6th generation)

    2-Way Audio compatibility
    iPhone 14 Pro Max
    iPhone 14 Pro
    iPhone 14 Plus
    iPhone 14
    iPhone 13 Pro Max
    iPhone 13 Pro
    iPhone 13 mini
    iPhone 13
    iPhone 12 Pro Max
    iPhone 12 Pro
    iPhone 12 mini
    iPhone 12
    iPhone 11
    iPhone 11 Pro
    iPhone 11 Pro Max, and later
    iPhone SE (3rd generation)
    iPhone SE (2nd generation)
    iPad Pro 12.9-inch (5th generation)
    iPad Pro 11-inch (3rd generation)
    iPad Air (5th generation)
    iPad Air (4th generation)
    iPad mini (6th generation)

    Apple, the Apple logo, iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. "Made for iPod," "Made for iPhone" and “Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad or Apple Watch may affect wireless performance.

  • Android compatibility

    Thrive app runs on Android 7.0 and higher. The following phones have been tested and certified as compatible:

    Android devices capable of streaming audio directly to hearing aids using Android 10.0 and higher:

    Samsung Phones
    Samsung Galaxy® S23 Ultra
    Samsung Galaxy® S23 Plus
    Samsung Galaxy® S23
    Samsung Galaxy® S22 Ultra
    Samsung Galaxy® S22+
    Samsung Galaxy® S22
    Samsung Galaxy® S21 FE
    Samsung Galaxy® S21 Ultra 5G
    Samsung Galaxy® S21+ 5G
    Samsung Galaxy® S21 5G
    Samsung Galaxy® S20 FE 5G
    Samsung Galaxy® S20 Ultra 5G
    Samsung Galaxy® S20+
    Samsung Galaxy® S20 5G
    Samsung Galaxy® S20
    Samsung Galaxy® Note 20 Ultra
    Samsung Galaxy® Note 20 5G
    Samsung Galaxy® Note 20
    Samsung Galaxy® Note 9
    Samsung Galaxy® A72
    Samsung Galaxy® A71
    Samsung Galaxy® A70
    Samsung Galaxy® A53
    Samsung Galaxy® A52 5G
    Samsung Galaxy® A52
    Samsung Galaxy® A51
    Samsung Galaxy® A50
    Samsung Galaxy® Z Flip 5G
    Samsung Galaxy® Z Flip
    Samsung Galaxy® Z Flip 4
    Samsung Galaxy® Z Fold 4
    Samsung Galaxy® Z Fold 3
    Samsung Galaxy® Z Fold 2

    Google Phones
    Google Pixel 7 Pro
    Google Pixel 7a
    Google Pixel 7
    Google Pixel 6 Pro
    Google Pixel 6a
    Google Pixel 6
    Google Pixel 5
    Google Pixel 5a 5G
    Google Pixel 4
    Google Pixel 4 XL
    Google Pixel 4a 5G
    Google Pixel 4a
    Google Pixel 3
    Google Pixel 3 XL
    Google Pixel 3a
    Google Pixel 3a XL

    Other Phones
    OnePlus 10 Pro 5G
    OnePlus 10T
    OnePlus 10R
    OnePlus 9R
    OnePlus 9 Pro
    OnePlus 9
    OnePlus 8T
    OnePlus 8 Pro
    OnePlus 8
    OnePlus 7T Pro
    OnePlus 7T
    OnePlus 7 Pro
    OnePlus 7
    OnePlus Nord (Basic)
    Huawei Nova 9
    Huawei Nova 9 Pro
    Xiaomi 12T Pro
    Xiaomi Mi 10T Pro
    Xiaomi Mi 10T


    Android devices that support streaming audio to hearing aids using the Remote Microphone + accessory:

    Samsung Phones
    Samsung Galaxy® S8+
    Samsung Galaxy® S8
    Samsung Galaxy® S7
    Samsung Galaxy® S7 Edge
    Samsung Galaxy® S6
    Samsung Galaxy® S6 Edge
    Samsung Galaxy® Note 8
    Samsung Galaxy® A40
    Samsung Galaxy® A21

    Google Phones
    Google Pixel 2
    Google Pixel 2 XL

    Other Phones
    Doro 8035
    HTC 10
    HTC One M8
    HTC U11 Life
    Huawei P20
    Huawei P30
    Huawei P30 Pro
    LG LV-30
    Motorola Moto G7
    Redmi Note 10 Pro
    Redmi Note 9 Pro
    Redmi Note 8 Pro
    Redmi Note 7

    We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.

    Android and Google Play are trademarks of Google LLC. Galaxy S, Galaxy Note and Samsung Galaxy Apps are registered trademarks of Samsung Electronics Co., Ltd. HTC One is a trademark of HTC Corporation.

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Apple, the Apple logo, iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. "Made for iPod," "Made for iPhone" and “Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad or Apple Watch may affect wireless performance. 

Android and Google Play are trademarks of Google Inc. Galaxy S, Galaxy Note and Samsung Galaxy Apps are registered trademarks of Samsung Electronics Co., Ltd. HTC One is a trademark of HTC Corporation.